Your privacy matters. This policy explains how we handle your personal information in line with the UK General Data Protection Regulation (GDPR). We value transparency and respect your preferences.

Information We Collect

We collect information to respond to your enquiries and provide relevant resources.

• Contact details such as name, address, email, and phone, provided when you use forms or reach out.
• Information about your enquiry topics to tailor support or resources.
• Technical data, including your IP address and browser type, for site security and improvement.
• Usage data about which resources or guides you access, to understand interest and trends.

How We Use Data

Data is used only to support, inform, and improve our services to you.

• To respond to questions and queries submitted through our website.
• To personalise resource suggestions or communication around cooking and nutrition topics.
• To maintain and ensure site security and smooth operation.
• For site analytics and to help us improve user experience and resources offered.

Legal Basis for Processing

We process data under the GDPR where necessary for legitimate interests and communication.

Collection and use of personal information aligns with legitimate business interests, such as responding to user requests and supporting service delivery as described above.

Sharing Data

We take care to avoid sharing your data with third parties unnecessarily.

• We may share basic contact details with trusted service providers only when required for site administration or support.
• Your enquiry data may be shared internally to match you with the best resource or answer.
• When legally required, information may be shared with UK authorities in compliance with data law.

Data Security

We use secure, industry-standard technology to store personal information and restrict access to authorised personnel only. Your data is never sold. Care is taken to prevent unauthorised access or breaches.

Your Rights

You have rights regarding your data under UK and EU law. We support these rights fully.

• Request a copy of your personal data we hold and review its content.
• Ask for correction if any information is inaccurate or incomplete.
• Request deletion of your data, subject to legal or operational requirements.
• Object to certain uses of your information, such as marketing communications.

Cookies and Tracking

Our site uses cookies to improve user experience, track anonymised usage, and remember your preferences. You can manage cookie consent at any time.

Cookie Policy Cookie Policy

Contact Us

If you have questions or wish to exercise your privacy rights, please use our contact form or reach us by email or phone as listed below.

Policy Updates and Changes

Updates to this policy will be posted on this page. Changes apply once published, so regular review is advised.